Effective Date: 08 July 2026

Welcome to Nettalk. These Terms & Conditions (“Terms”) govern your use of our website www.nettalk.co.in and the services provided by Nettalk. By accessing our website or purchasing our services, you agree to be bound by these Terms.

1. Company Information

Nettalk

Website: www.nettalk.co.in

Address:
No. 105, 3rd Floor,
Hosurappa Arcade,
A.N. Pura, TC Palya,
Bangalore, Karnataka – 560036

Phone: +91 90423 20315

Email: nettalk.info@gmail.com

2. Services

Nettalk provides digital marketing and IT services, including but not limited to:

Social Media Marketing
Facebook & Instagram Advertising
Google Ads Management
Search Engine Optimization (SEO)
Website Design & Development
E-commerce Solutions
Branding & Graphic Design
Video Editing & Motion Graphics
WhatsApp Business Automation
Content Marketing
Lead Generation
Digital Marketing Consultation
Website Maintenance

The scope of each project will be defined in the agreed quotation, proposal, or service agreement.

3. Acceptance of Terms

By accessing our website or engaging our services, you confirm that you:

Are at least 18 years of age.
Have the legal authority to enter into this agreement.
Agree to comply with these Terms and all applicable laws.

4. Client Responsibilities

The client agrees to:

Provide accurate and complete information.
Submit all required content, images, and documents on time.
Review and approve work within a reasonable timeframe.
Ensure they have the necessary rights to use any content they provide.
Cooperate throughout the project to avoid unnecessary delays.

Nettalk is not responsible for delays caused by incomplete information or delayed approvals.

5. Payments

Payments must be made according to the agreed quotation or invoice.
Advance payments may be required before work begins.
Remaining balances must be paid before final delivery unless otherwise agreed.
Late payments may result in suspension of services.

6. Refund Policy

Refunds are governed by our separate Refund Policy.

As most services are customized digital services, payments are generally non-refundable once work has commenced.

7. Project Timelines

Estimated timelines are provided in good faith.

Delivery schedules may vary due to:

Client revisions
Delayed approvals
Third-party service interruptions
Technical issues
Force majeure events

8. Revisions

Reasonable revisions are included as specified in the project proposal.

Additional revisions or changes outside the agreed scope may incur extra charges.

9. Intellectual Property

Upon full payment:

The client receives ownership of the final approved deliverables unless otherwise agreed.
Nettalk retains ownership of its proprietary tools, templates, methodologies, and reusable design assets.

Any third-party software, fonts, plugins, or stock resources remain subject to their respective licenses.

10. Third-Party Services

Projects may involve third-party platforms such as:

Google
Meta (Facebook & Instagram)
WhatsApp Business Platform
Hosting providers
Domain registrars
Payment gateways

Nettalk is not responsible for service interruptions, policy changes, pricing changes, or account actions taken by these third parties.

11. Digital Marketing Disclaimer

While Nettalk follows industry best practices, we do not guarantee:

Specific search engine rankings
A fixed number of leads
Sales or revenue growth
Advertisement approval
Social media follower growth
Viral content performance

Campaign performance depends on many external factors beyond our control.

12. Website Availability

We strive to keep our website available at all times but do not guarantee uninterrupted access.

Scheduled maintenance, technical issues, or external factors may temporarily affect availability.

13. Prohibited Use

You agree not to use our website or services to:

Violate any applicable law or regulation.
Transmit malicious software or harmful code.
Infringe the intellectual property rights of others.
Engage in fraudulent, abusive, or unlawful activities.
Distribute spam or unauthorized communications.

14. Limitation of Liability

To the maximum extent permitted by law, Nettalk shall not be liable for:

Indirect or consequential damages.
Loss of profits or business opportunities.
Data loss.
Website downtime.
Third-party platform failures.
Delays beyond our reasonable control.

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

15. Confidentiality

We respect the confidentiality of our clients.

Any confidential information shared during the course of a project will not be disclosed to third parties unless:

Required by law.
Necessary to provide the agreed services.
Authorized by the client.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Suspension or Termination

Nettalk reserves the right to suspend or terminate services if:

Payments remain overdue.
The client breaches these Terms.
Fraudulent or unlawful activity is detected.
Continued service becomes impractical due to abusive conduct or repeated non-cooperation.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

19. Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

20. Changes to These Terms

Nettalk may update these Terms & Conditions from time to time.

The latest version will always be available on www.nettalk.co.in. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

21. Contact Information

For any questions regarding these Terms & Conditions, please contact us: